icontact-camera-new logo
icontact-camera-new logo

All articles

Before You Buy

Frequently asked questions

Find the Best Camera for Your Setup

Please refer to the comparison chart below for an overview of the iContact Camera lineup, including each model's key features, compatibility, and recommended use cases. This side-by-side comparison is designed to help you determine which camera best

Will the iContact Camera fit my monitor?

Our iContact Cameras are designed to fit most standard monitors. The fit depends on your monitor's bezel (the frame surrounding the screen), as well as its overall design. If you have a curved monitor, compatibility may vary depending on the monitor'

iPad Compatibility

If you intend to use your iContact Camera with an iPad, we recommend the iContact Camera ProMini for the best fit and compatibility. Yes! Our cameras are compatible with USB-C iPad models that support third-party UVC (USB Video Class) webcams and are

Does it support Windows Hello?

Yes! The iContact Camera ProHello is the only iContact Camera model compatible with Windows Hello facial recognition. It features a built-in infrared (IR) camera for secure, password-free sign-in, making it the only iContact Camera model with Windows

Can I use my iContact Camera with a dual monitor setup?

Yes! The iContact Cameras work with dual monitor setups.For the best eye contact during video calls, attach the camera to the monitor you'll be using for your meeting. If you frequently switch between monitors, simply move the camera to the display y

Does the iContact Camera work with Mac, Windows, and Linux?

Yes! Our iContact Cameras are plug-and-play and is compatible with macOS, Windows, and Linux using a USB-C connection. Simply plug the camera into your computer, select it as your video source, and you're ready to go. If you have any questions or nee

Can the iContact Camera be used in the upright position?

Our iContact Cameras are optimized for use with the camera swiveled down for natural eye contact. When swiveled up, the camera enters an off mode and does not automatically rotate the image for upright use. While the camera itself does not have a bui

What lighting setup is recommended for the best video quality?

For best video, use soft front lighting and avoid strong backlight to prevent shadows.