I only received part of my order. Where’s the rest?Updated a month ago

In some cases, items within the same order—such as an iContact Camera and a Light Panel—may ship separately to get your packages to you as quickly as possible. Typically, cameras are shipped first, with Light Panels following in a separate shipment.

If you've only received part of your order, don't worry, your remaining item is likely still on its way.

If it’s been over a week since your first package arrived and you haven’t received a second tracking number, please reach out to us at [email protected], and we’ll help track it down.