I'm unable to access my cameraUpdated 18 hours ago

If your iContact Camera isn't appearing as an option in your video call app, try these steps:

Mac:

1. Click the Apple icon → About This Mac → System Report → Camera.
2. If your iContact Camera isn’t listed, try an SMC reset.
   
   

PC (Windows):

1. Open Device Manager → Look under Cameras, Imaging Devices, or Sound, Video, and Game Controllers.
2. If not listed, go to Action → Scan for Hardware Changes.
3. Restart and test using the Camera app.
4. Make sure Windows is updated. Microsoft offers camera troubleshooting guides.
5. Disable USB power-saving settings that may disable your camera.

USB connection tips:

• Ensure the camera is firmly connected to your computer’s USB port.
• Avoid USB hubs or extensions; try plugging directly into your computer.
• Remove other devices from hubs if necessary. Some hubs can overload or fail.

If you have additional questions regarding camera access, don't hesitate to contact our customer support team at [email protected].