What software settings should I check if my video isn't displaying properly?
Set iContact Camera as your default camera.
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Troubleshooting
Basic troubleshooting
My computer isn’t recognizing the iContact Camera. What should I do?
Reconnect the camera and select iContact Camera.
Can I use my iContact Camera with a dual monitor setup?
Yes! Mount it on your main monitor.
Does the camera work with both Mac and Windows?
iContact is plug-and-play with Mac/Windows.
How can I improve my audio quality during video calls?
Speak toward the camera or use our Companion Mic for clearer audio.
There's a delay or lag in my video. Why?
Lag can occur if the USB port isn’t supplying enough power.
Image quality issues
Get the best image quality on your iContact Camera.
My camera image is frozen or not moving. How do I fix it?
Unplug, restart, reconnect, and try another USB port if needed.
My camera is flickering or glitching
Flickering is caused by low voltage from USB hubs or docks splitting power.
Can I record video directly from the iContact Camera?
Yes, use QuickTime, Camera app, or OBS to record with iContact Camera.