Why is my tracking number not updating?Updated a month ago
Once your package has been labeled and shipped, tracking information may take some time to update.
If you haven't received a tracking number yet, please check your order confirmation email and your inbox (including your spam or junk folder). You should receive a separate shipping confirmation email with your tracking number once your order has been shipped.
If several days have passed and your tracking information still isn't updating, please contact our support team at
[email protected], and we’ll help look into it.