Set up your iContact Camera Pro in a few easy steps.

<div id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div><p id="isPasted"><span style="font-family: Arial,Helvetica,sans-serif;">The&#xA0;</span><span style="font-family: Arial,Helvetica,sans-serif;"><a href="https://icontactcamera.com/products/icontact-camera-pro" target="_blank" rel="noopener noreferrer"><span style="color: rgb(44, 130, 201);">iContact Camera Pro</span></a></span><span style="font-family: Arial,Helvetica,sans-serif;">&#xA0;is designed for stationary setups and larger screens, delivering natural eye contact and crisp video quality for professional meetings.</span><br><br></p><h2 id="setup-is-quick-and-easy"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong><span style="color: rgb(0, 0, 0);">Setup is quick and easy:</span></strong></span></h2><p><span style="font-family: Arial,Helvetica,sans-serif;">Mount the camera using the adjustable arm, connect it via USB, and choose &#x201C;iContact Camera&#x201D; as your video source&#x2014;no driver installation needed.</span><br><br></p><h2 id="follow-these-steps"><span style="font-size: 30px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);"><strong>Follow these steps:</strong></span></h2><ol><li style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif;">Unbox the camera, rotate the body forward, and open the hinge.</span><br><span style="font-family: Arial, Helvetica, sans-serif;"><img src="https://attachments.gorgias.help/ZPB9rx1MKNMxWVa3/hc/JWE4j73GBe7ZlV9b/2025051314-faa0e755-0f07-47a5-89f7-dee8b263627c-pro%201.webp" style="width: 300px;" class="fr-fic fr-dib"></span><br></li><li style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif;">Pick your USB type: if using USB-C, remove the USB-A adapter before plugging it into your device.</span><br><span style="font-family: Arial, Helvetica, sans-serif;"><img src="https://attachments.gorgias.help/ZPB9rx1MKNMxWVa3/hc/JWE4j73GBe7ZlV9b/2025051314-f4016d0d-089d-4b9d-9bc0-29a3cd2e1fee-pro%202.webp" style="width: 300px;" class="fr-fic fr-dib"></span><br></li><li style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif;">Adjust the hinge to fit your screen, swing the camera arm down, and select the camera in your video call app.</span><br><span style="font-family: Arial, Helvetica, sans-serif;"><img src="https://attachments.gorgias.help/ZPB9rx1MKNMxWVa3/hc/JWE4j73GBe7ZlV9b/2025051314-f0e96589-c459-4cc4-8d98-bfdd64809b66-pro%203.webp" style="width: 300px;" class="fr-fic fr-dib"></span><br></li><li style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif;">For the best video, use a neutral background and soft front-facing lighting.</span></li><li style="font-size: 16px;"><span style="font-family: Arial, Helvetica, sans-serif;">Fine-tune settings with our <span style="color: rgb(44, 130, 201);"><a href="https://icontactcamera.com/blogs/tips/discover-your-best-virtual-self-with-icontact-controller?_pos=3&amp;_sid=7c0bfff82&amp;_ss=r" target="_blank" rel="noopener noreferrer">iContact Control App</a></span>.</span></li></ol><p><span style="font-family: Arial, Helvetica, sans-serif;"><br></span></p><p><span style="font-family: Arial,Helvetica,sans-serif;">For further help, contact <a target="_blank" rel="noopener noreferrer noopener noreferrer" data-fr-linked="true" href="mailto:support@icontactcamera.com"><span style="color: rgb(44, 130, 201);">support@icontactcamera.com</span></a>.</span></p></div></div></div></div></div><div id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br></div>

iContact Camera Pro setup

<div data-block="true" data-editor="6riar" data-offset-key="1m6dg-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-block="true" data-editor="1la66" data-offset-key="4seu1-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p id="isPasted"><span style="font-family: Arial,Helvetica,sans-serif;">By default, the <a href="https://icontactcamera.com/products/icontact-camera-pro" target="_blank" rel="noopener noreferrer"><span style="color: rgb(44, 130, 201);">iContact Camera Pro</span></a> has autofocus turned on.</span><br><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong><span style="color: rgb(0, 0, 0);">For Mac and PC:</span></strong></span></p><p><span style="font-family: Arial,Helvetica,sans-serif;">Download the <a href="https://icontactcamera.com/blogs/tips/discover-your-best-virtual-self-with-icontact-controller?_pos=3&amp;_sid=7c0bfff82&amp;_ss=r" target="_blank" rel="noopener noreferrer"><span style="color: rgb(44, 130, 201);">iContact Control App</span></a> to adjust settings, including disabling autofocus.</span><span style="font-family: Arial,Helvetica,sans-serif;"><img src="https://attachments.gorgias.help/ZPB9rx1MKNMxWVa3/hc/JWE4j73GBe7ZlV9b/2025051807-07a2ecef-4573-433d-9ed5-e81364a95921-screenshot%202025-05-18%20at%203.11.11%E2%80%AFpm.png" style="width: 300px;" class="fr-fic fr-dib"></span><br></p><h2 id="for-pc-users"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 30px;"><strong><span style="color: rgb(0, 0, 0);">For PC users:</span></strong></span></h2><p><span style="font-family: Arial,Helvetica,sans-serif;">You can also turn off autofocus directly through the Windows Camera app. Use the search function to find and open the Camera app. Learn more&#xA0;</span><span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: rgb(44, 130, 201);"><a href="https://support.amcrest.com/hc/en-us/articles/18226026345357-Enabling-Manual-Focus-Disabling-Auto-Focus-In-Windows#:~:text=By%2520default%25252C" target="_blank" rel="noopener noreferrer">here</a></span></span><span style="font-family: Arial,Helvetica,sans-serif;">.</span><br><span style="font-family: Arial,Helvetica,sans-serif;">&#xA0;</span></p><p><span style="font-family: Arial,Helvetica,sans-serif;">For additional questions about adjusting the focus on your camera, feel free to contact our customer support team at <a target="_blank" rel="noopener noreferrer" data-fr-linked="true" href="mailto:support@icontactcamera.com"><span style="color: rgb(44, 130, 201);">support@icontactcamera.com</span></a>.</span></p></div></div></div></div></div></div></div><div data-block="true" data-editor="1la66" data-offset-key="ce9vj-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br></div></div>

How do I turn off autofocus on my iContact Camera Pro?

Our iContact Control App takes video calls a step further.

<div id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p><span style="font-family: Arial,Helvetica,sans-serif;">Take full control of your video appearance with the&#xA0;<a href="https://icontactcamera.com/blogs/tips/discover-your-best-virtual-self-with-icontact-controller?_pos=3&amp;_sid=7c0bfff82&amp;_ss=r" target="_blank" rel="noopener noreferrer"><span style="color: rgb(44, 130, 201);">iContact Control App</span></a>, available for both Mac and Windows. It lets you fine-tune your camera settings to look your best in every call.</span><br><br></p></div></div></div></div></div></div><p><img src="https://attachments.gorgias.help/rkzok/hc/lpn7/adjustments3-3481e467-76c2-4ff3-8eb0-c6c52c636dd6.webp" style="width: 482px;" class="fr-fic fr-dib"><br></p><p><a href="https://icontactcamera.com/blogs/tips/discover-your-best-virtual-self-with-icontact-controller?_pos=3&amp;_sid=7c0bfff82&amp;_ss=r" target="_blank" rel="noopener noreferrer"><span style="color: rgb(44, 130, 201);">Download the iContact Control App&#xA0;</span></a><span style="color: rgb(44, 130, 201);"><a href="https://cdn.shopify.com/s/files/1/0679/4228/5607/files/iContactControl.app.zip?v=1700506596" rel="noopener noreferrer" target="_blank">here</a>.</span> Please note that our iContact Control App is currently in beta version.</p><p>Need help using the app? Reach out to our team at <a target="_blank" rel="noopener noreferrer" data-fr-linked="true" href="mailto:support@icontactcamera.com" id="isPasted"><span style="color: rgb(44, 130, 201);">support@icontactcamera.com</span></a>.</p>

How do I access the iContact Control App?

<p id="isPasted"><span style="font-family: Arial,Helvetica,sans-serif;">The <a href="https://icontactcamera.com/products/icontact-camera-pro" target="_blank" rel="noopener noreferrer"><span style="color: rgb(44, 130, 201);">iContact Camera Pro</span></a> is optimized for use with the camera swiveled down for natural eye contact. When swiveled up, the camera enters an off mode and does not automatically rotate the image for upright use.</span></p><p><span style="font-family: Arial,Helvetica,sans-serif;">While the camera itself does not have a built-in rotation feature, you can manually adjust the orientation using our <a href="https://icontactcamera.com/blogs/tips/discover-your-best-virtual-self-with-icontact-controller?_pos=3&amp;_sid=7c0bfff82&amp;_ss=r" target="_blank" rel="noopener noreferrer"><span style="color: rgb(44, 130, 201);">iContact Control App</span></a> or a third-party app like&#xA0;</span><span style="font-family: Arial,Helvetica,sans-serif;"><a href="https://reincubate.com/camo/downloads/" target="_blank" rel="noopener noreferrer"><span style="color: rgb(44, 130, 201);">Camo</span></a></span><span style="font-family: Arial,Helvetica,sans-serif;">.</span><span style="font-family: Arial,Helvetica,sans-serif;"><img src="https://attachments.gorgias.help/ZPB9rx1MKNMxWVa3/hc/JWE4j73GBe7ZlV9b/2025051317-03747d48-aad4-4cc6-92a5-73ca56c249e1-app%20.png" style="width: 300px;" class="fr-fic fr-dib"></span></p><p><span style="font-family: Arial,Helvetica,sans-serif;">For further assistance, please reach out to our support team at <a target="_blank" rel="noopener noreferrer" data-fr-linked="true" href="mailto:support@icontactcamera.com">support@icontactcamera.com</a>.</span></p>

Can the iContact Camera Pro be used in the upright position?

Balance the iContact Camera Pro and Light Panel for Pro setup.

<div id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p id="isPasted"><span style="font-family: Arial,Helvetica,sans-serif;">If your&#xA0;</span><span style="font-family: Arial,Helvetica,sans-serif;"><a href="https://icontactcamera.com/products/icontact-camera-pro" target="_blank" rel="noopener noreferrer">iContact Camera Pro</a></span><span style="font-family: Arial,Helvetica,sans-serif;">&#xA0;and&#xA0;</span><span style="font-family: Arial,Helvetica,sans-serif;"><a href="https://icontactcamera.com/collections/all-accessories/products/icontact-pro-rechargeable-glow-light" target="_blank" rel="noopener noreferrer">Pro Light Panel</a></span><span style="font-family: Arial,Helvetica,sans-serif;">&#xA0;feel unstable, the issue is likely due to the camera mount not being fully opened.</span></p><p><span style="font-family: Arial,Helvetica,sans-serif;">To improve balance, open the camera mount wider to create a more stable grip on your screen. This helps evenly distribute the weight of both the camera and the light panel.</span></p></div></div></div></div></div></div><p><img src="https://attachments.gorgias.help/ZPB9rx1MKNMxWVa3/hc/984vj29DZ96PKGOZ/2024042604-152acb8c-0312-4a15-8e0c-c8dc9c07fdf5-whatsapp%20image%202024-04-24%20at%2006.54.40.jpeg" style="width: 572px;" class="fr-fic fr-dib fr-fil"></p><p id="isPasted">By following this simple tip, you can resolve imbalance issues in your <span style="font-family: Arial,Helvetica,sans-serif;" id="isPasted"><a href="https://icontactcamera.com/products/icontact-camera-pro" target="_blank" rel="noopener noreferrer">iContact Camera Pro</a></span><span style="font-family: Arial,Helvetica,sans-serif;">&#xA0;and&#xA0;</span><span style="font-family: Arial,Helvetica,sans-serif;"><a href="https://icontactcamera.com/collections/all-accessories/products/icontact-pro-rechargeable-glow-light" target="_blank" rel="noopener noreferrer">Pro Light Panel</a></span> setup.&#xA0;</p><p>If you need further assistance, feel free to contact our support team at <a target="_blank" rel="noopener noreferrer" data-fr-linked="true" href="mailto:support@icontactcamera.com">support@icontactcamera.com</a>.</p>

How to balance your iContact Camera Pro and Pro Light Panel

iContact Camera Pro delivers 4K and pro mounting; Go is compact and portable.

<p id="isPasted"><span style="background-color: initial; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">The&#xA0;</span><span style="background-color: initial; font-family: Arial, Helvetica, sans-serif; color: rgb(44, 130, 201);"><a href="https://icontactcamera.com/products/icontact-camera-pro" target="_blank" rel="noopener noreferrer">iContact Camera Pro</a></span><span style="background-color: initial; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">&#xA0;features a sturdier, adjustable arm and is optimized for desktop monitors and professional setups. It also offers enhanced 4K video quality. The Go version, on the other hand, is compact and lightweight&#x2014;ideal for portability and laptop use.</span></p><p><span style="font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);"><img src="https://attachments.gorgias.help/ZPB9rx1MKNMxWVa3/hc/JWE4j73GBe7ZlV9b/2025051817-d01b2509-9649-41b1-91f9-6210789331dd-go.png" style="width: 594px;" class="fr-fic fr-dib"></span></p><p><span style="font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">If you have any specific questions or need help deciding which is right for you, feel free to reach out to our support team at&#xA0;</span><span style="font-family: Arial, Helvetica, sans-serif; color: rgb(44, 130, 201);"><a data-fr-linked="true" href="mailto:support@icontactcamera.com">support@icontactcamera.com</a></span><span style="font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">&#x2014;we&#x2019;re happy to help!</span></p>

How is the iContact Camera Pro different from the Go version?

Mount, plug in via USB, and select iContact—no drivers or setup needed.

<article dir="auto" data-testid="conversation-turn-86" data-scroll-anchor="true" id="isPasted"><div tabindex="-1"><div data-message-author-role="assistant" data-message-id="683ed970-c625-4c2a-83fe-8eae79d3749f" dir="auto" data-message-model-slug="gpt-4o"><p id="isPasted"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 16px; color: rgb(0, 0, 0);">Simply mount it using the adjustable arm&#x2014;connect it via USB, and select &#x201C;iContact Camera&#x201D; as your video source in your preferred video app. No drivers or installations needed.</span></p><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 16px; color: rgb(0, 0, 0);">If you run into any issues or need help with setup, feel free to reach out to our support team at </span><span style="font-family: Arial, Helvetica, sans-serif; font-size: 16px; color: rgb(44, 130, 201);"><a data-fr-linked="true" href="mailto:support@icontactcamera.com">support@icontactcamera.com</a></span><span style="font-family: Arial, Helvetica, sans-serif; font-size: 16px; color: rgb(0, 0, 0);"> with your order number&#x2014;we&#x2019;re happy to assist!</span></p></div></div></article><div data-edge="true"><br></div>

How do I set up the iContact Camera Pro?

Adjust your video call layout to best fit your screen.

<div data-block="true" data-editor="esar8" data-offset-key="460md-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p><span style="font-family: Arial,Helvetica,sans-serif;">Our iContact Camera webcams are designed to work with most screen sizes. If the camera arm feels long, especially on laptops, try adjusting your video call layout by placing the small video window (e.g., the person you&#x2019;re speaking with) at the top of your screen. This helps align your eyes with the camera, improving eye contact and overall communication during calls.</span><br><br></p></div></div></div></div><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><img src="https://attachments.gorgias.help/ZPB9rx1MKNMxWVa3/hc/JWE4j73GBe7ZlV9b/2025051314-8aaaefaf-fb1e-4c21-9e68-6d64b8814929-4c0ae131-4101-4dcd-9543-67b4dab5cc59.png" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; border-style: none; max-width: 100%; width: 400px; cursor: default;" class="fr-fic fr-dib"><br><br></div><div data-block="true" data-editor="esar8" data-offset-key="74r5k-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p id="isPasted">We understand that getting used to this new layout may take a little time, but you&#x2019;ll soon see the difference in your video call experience.<br><br>Please reach out to our customer support team at <a target="_blank" rel="noopener noreferrer" data-fr-linked="true" href="mailto:support@icontactcamera.com" style="background-color: rgb(255, 255, 255);"><span style="color: rgb(44, 130, 201);">support@icontactcamera.com</span></a> if you have any other questions regarding your camera size.</p></div>

Camera arm is too long

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The iContact Camera Pro is designed for stationary setups and larger screens, delivering natural eye contact and crisp video quality for professional meetings.